Privacy Policy

Effective Date: September 2026

At Shine On®, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.shineon.pk, browse our products, or purchase Shine On® Herbal Hair Oil, Shampoo, and other personal care products.

By using our website, you agree to the practices described in this Privacy Policy.

 

 

1. Information We Collect

When you visit our website or place an order with Shine On®, we may collect the following information:

Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Shipping Address

  • Billing Address

  • Order details and purchase history

  • Payment information (processed securely through authorized payment providers)

Technical Information

We may automatically collect certain information when you browse our website, including:

  • Device information

  • Browser type

  • IP address

  • Website usage data

  • Pages visited and browsing activity

This information helps us improve our website performance and provide a better shopping experience.

 

 

2. How We Use Your Information

Your information may be used for the following purposes:

  • To process, confirm, and deliver your orders

  • To contact you regarding order confirmation, delivery updates, and customer support

  • To respond to your questions and product inquiries

  • To improve our website, products, and customer experience

  • To personalize your shopping experience

  • To send promotional offers, discounts, and product updates (only if you choose to receive them)

  • To prevent fraudulent transactions and maintain website security

  • To comply with applicable laws and regulations in Pakistan

 

 

3. Payment Information Security

All payments made through www.shineon.pk are processed through secure and authorized payment providers.

Shine On® does not store your complete payment card details or sensitive financial information on its servers.

Your payment information is handled securely according to the privacy and security policies of the respective payment service providers.

 

 

4. Protection of Your Personal Information

We take appropriate security measures to protect your personal information against:

  • Unauthorized access

  • Misuse

  • Loss

  • Alteration

  • Unauthorized disclosure

Your personal information is treated as confidential and is never sold, rented, or exchanged with third parties for commercial purposes.

 

 

5. Sharing Information With Third Parties

To provide our services efficiently, we may share limited information with trusted third-party service providers, including:

Shopify

Used for website hosting, online store management, and order processing.

Courier Partners

Used for shipping, delivery, and order fulfillment services.

Payment Gateways

Used for secure payment processing.

Google Analytics

Used to understand website traffic, customer behavior, and improve website performance.

Meta Platforms (Facebook & Instagram)

Used for advertising, marketing, and measuring campaign performance.

These third-party providers only receive the information necessary to perform their services and are responsible for protecting your information according to their own privacy policies.

 

 

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Remember customer preferences

  • Analyze website performance

  • Provide a better shopping experience

  • Deliver more relevant marketing content

You may disable cookies through your browser settings; however, some website features may not function properly.

 

 

7. Your Privacy Rights

You may request information about your personal data and ask us to:

  • Provide access to your stored personal information

  • Correct inaccurate information

  • Update your account details

  • Delete personal information where applicable

  • Explain how your information is being used

To make a privacy-related request, please contact our customer support team.

 

 

8. Data Retention

We keep your personal information only for as long as necessary to:

  • Complete your orders

  • Maintain purchase records

  • Provide customer support

  • Meet legal, accounting, and business requirements

When information is no longer required, it is securely deleted or anonymized where appropriate.

 

 

9. Children's Privacy

Our website and products are intended for general consumers.

We do not knowingly collect personal information from children without appropriate parental or legal consent.

 

 

10. Changes to This Privacy Policy

Shine On® may update this Privacy Policy from time to time due to changes in business practices, technology, or applicable laws.

Any updates will be posted on this page with the revised effective date.

 

 

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Shine On® Customer Support

📧 Email: shineon175@gmail.com
📞 Phone Number: +92 342 7499092
🌐 Website: www.shineon.pk

 

 

Shine On® is committed to providing a safe, secure, and trusted shopping experience while protecting your personal information.